Covid-19 - emergency numbers and web pages which are useful abroad

Dear colleagues,

Below you will find a list of the countries where we currently have projects running and the emergency numbers to call if you have any questions about Covid-19 or if you suspect an infection. 📞

Most of them are local numbers that you can only call from a given country.  It is best to call from 8/9 a.m. to 2 p.m., from Monday to Friday. On weekends, the working hours of the hotline are limited and in some cases the hotline is closed.

However, please remember that the easiest and most effective way to get help is to ask our customer.

Here you will find Appendix 24, updated according to current Covid-19 situation. This is a document that our customer should sign at the beginning of the project. The latest update is about Covid-19 policy at the project and the closest location where you can make a test for Covid-19. Remember to ask the customer to fill the form.

If you have any questions or doubts – contact Natalia Janowska:, tel. +48 508 818 997


Federal Ministry of Health – Corona hotline: 030 346465100
Emergency telephone number: 0800 0117722
Emergency medical service: 116117

The most up-to-date information about pandemic in Germany can be found on:

CovAPP application is very useful: you can add your symptoms and it will choose the nearest place, where you can make a Covid-19 test. More information here.


Health information line on 815 55 015
Call the emergency room (legevakt) at 116 117.

The most up-to-date information about pandemic in Norway can be found on:


The Danish Health Authority Hotline  +45 7222 7459

If you have questions about stay and travel, you can contact the Foreign Ministry’s Global Security Center at  or +45 3392 1112 – open 24/7.

The most up-to-date information about pandemic in Denmark can be found on:

If you have NEM ID and you want to do a test – click here.
If you haven’t got NEM ID and you want to do a test, click here.


Call SAMU Centre –  15 (Emergency Medical Services – dial 15)
Free hotline service – 0 800 130 000 – hotline service can answer your questions about the Covid-19 non-stop, 24 hours a day, 7 days a week: 0 800 130 000.

If you want to make a Covid-19 test, please find the nearest laboratory here.

The most up-to-date information about pandemic in France can be found on:


Covid-19 information: 0800 – 1351 or +31 20 205 1351 (between 08:00 and 20:00).

If you need to make a test due to travel requirements, or when you had contact with infected person (and you do not have any symptoms) you can do it in one of the main cities in the Netherlands.

You need to book your visit online: by choosing type of the test and location (different prices and dates).

If you have some symptoms or you are sick, you can do a test for free. More information: and


The general information number: 0800 14 689 lub +32 7815 1771

Opening hours: from 9 a.m to 5 p.m (Monday – Friday)

The most up-to-date information about pandemic in Belgium can be found on:

List of places, where you can make a test – here.

Great Britain

119 – online service
111 – call to ask where to do a test.
999 – medical emergency.

You can also try to book a test meeting online:

The most up-to-date information about pandemic in Great Britain can be found on: